Health & safety
Dogs are admitted to Cloud 9 upon proof of all current vaccinations. We will ask you to complete a registration form (download here and print). We want to ensure each dog is healthy and happy in our environment and placed with the most compatible group of dogs - so we need to get to know each of them.
There isn’t a weight limit to include or exclude dogs; entrance is based on temperament and suitability' although our facility is designed around the small to medium dog.
Our facility is sanitized daily with pet-friendly products. Constant monitoring ensures quick clean-up of indoor accidents and outdoor "business". The outdoor spaces are available throughout the day -year-round to encourage fresh airplay and for potty breaks.
Food (you provide) and fresh bottled water is served in sanitized dishes.
Boarding dogs: At drop off, we check over your furry friend in order to identify any issues that are or may become a concern. Any health concerns will be brought to your attention. We care about your dogs and want what's best for them!
A first aid kit is fully stocked and readily available to deal with minor emergencies. Staff is first aid trained. We will ensure your dog gets the care it needs in an emergency. We will make every effort to reach you or your emergency contact if we think your dog should be seen by a veterinarian.
*Please ensure vet/emergency info is current (Download and print authorization form here.)